The arms are designed to remain at an angle when fully extended, this is for extra stability.
Unfortunately it isn’t possible to convert a manual awning into a electric, please purchase an electric version (you can operate using a winder and remote control)-.
Yes, you can unhook the winder handle and store it when not in use.
Check and make sure the awning isn’t over extended (the fabric will feed from the bottom of the roller if you over extend the awning and the fabric will sag. The fabric should always feed from the top of the roller.)
The fabric is not tight enough. Make sure the fabric is rolled tightly on the metal roller.
Check and make sure the arms are levelled.
A. Due to safety precautions the motor will cut off (if the user keeps projecting it back and forth) it will not operate for another 15-30 mins. Leave it and use the winder handle to manually project and retract the awning.
B. The receiver box is faulty – remove the cover lid and make sure the LED lights are on when you use the zapper. If it doesn’t light up then the box is faulty.
C. Check the cables are wired in correctly (loose wires etc.)
D. Use the side buttons on the receiver box, if the awning operates then the remote control zapper isn’t correctly programmed.
E. None of the above, motor is faulty.
Approx 15-20m radio frequency (RF) remote control zapper (also goes through walls)
The electric awning will stop automatically at the preset maximum extension.
It will also stop automatically when fully retracted. If you wish you can position the awning at any point between max extension and fully retracted by pressing the button while the awning is extending or retracting.